Contact Us
PROVIDER RELATIONS
Phone: (305) 514-4000
Fax: (305) 718-2879
E-mail: providerrelations@leonhealth.com
Main resource: Laura Aravena – Director of Provider Relations
MEMBER SERVICES
Phone: (305) 541-5366
Toll Free: (844) 969-5366
Fax: (305) 718-2860
E-mail: memberservices@leonhealth.com
Main resource: Alberto Acosta – Member Services Manager
CREDENTIALING
Phone: (305) 514-4001
Fax: (305) 718-2873
E-mail: credentialing@leonhealth.com
Main resource: Laura Aravena – Director of Credentialing
ENROLLMENT DEPARTMENT
PROVIDER SERVICES
Provider Payment Disputes (Contracted Providers)
Fax: (305) 718-2872
Provider Payment Disputes (Members & Non-Contracted Providers)
Fax: (305) 718-2862
E-mail: providerservices@leonhealth.com
Main resources: Alberto Acosta – Member Services Manager
CLAIMS DEPARTMENT
MEDICAL MANAGEMENT
UM Referrals Fax: (305) 644-2539
Behavioral Health: (305) 644-7734
Case Management: (305) 631-3934
Medical Clinicals: (305) 644-2144
Main resource: Michelle Bissessar
PHARMACY DEPARTMENT
Fax: (305) 644-2527
E-mail: pharmacy@leonhealth.com
Main resource: Aracelis Rivera – Director of Pharmacy Systems
APPEALS & GRIEVANCES DEPARTMENT
Phone: (305) 541-5366
Medical Appeals Fax: (305) 718-2862
RX Grievances Fax: (305) 718-2866
E-mail: AGDept@leonhealth.com
Main resource: Emely Hernandez – Manager